About Alex Bank
- The Bank of Alexandria was established in 1957. Therefore, it is considered one of the distinguished old banks in the Egyptian banking market.
- Beginning in 2007, the Italian group Intesa San Paolo transferred its branch to the Bank of Alexandria.
- In 2020, the Intesa Sanpaolo Group won the title of Best Bank in Western Europe. The group obtained the title from (The Banker), which is one of the largest references in the world dedicated to banking affairs.
- Alex Bank is one of the largest banking branch networks in the Egyptian banking market. Where there are more than 176 branches and offices in the main and influential governorates in Egypt.
- Alex Bank has more than 4,500 employees and staff. They provide many high quality banking services and solutions to individuals and institutions from all strata and sectors of society. In all banking sectors, such as the retail sector and the SME sector.
- In the current period, the Bank of Alexandria is gradually and completely turning to the digital sphere, taking an advanced and very important step. This facilitates access to various banking services for its customers. In addition to increasing its position and market share, and strengthening its position in the Egyptian banking market.
Main responsibilities as in the job advertisement
- Interpret data, analyze large, multidimensional data sets, and identify actionable insights and recommendations using statistical techniques (SAS, SQL, and other tools)
- Create static and dynamic dashboards with Microsoft Excel and real-time dashboards with Microsoft Power BI.
- Manage all relevant MIS reports related to CRM and digital channels in the form of reports delivered regularly to the business team to track the overall performance of the applications
- Analyze the digital database to generate insights into channel performance across selected KPIs as well as report on branch performance on a regular basis.
- Campaign management by targeting relevant customers x and overselling as well as relational campaigns to ensure that relevant products and services are provided to all customers.
- Manage the on-premises CRM application through portfolio and campaign management as well as implementing all relevant upgrades and integrations in order to better target customers and thus a better customer experience.
- Execution of all relevant test scenarios (on the application as well as at the database level), in case of upgrading a local CRM version or integration with any of the banks channels (eg digital channels, website, ATM, etc.)
- Measure and report the performance of all digital marketing campaigns (SMS, email marketing, social media, Google Ads) and benchmark against goals (ROI and KPIs)
- Design, implement and evaluate new technologies and models for data science - data mining, statistical analysis, machine learning, and predictive analytics technologies to aid business.
Required qualifications as in the job advertisement
- Bachelor's degree in Computer Science, Economics and Statistics, Engineering, Business Administration, or any related discipline.
- 1-3 years of previous experience working as a data analyst.
- Advanced Microsoft Excel skills are mandatory.
- Knowledge of programming languages such as SQL, Oracle and Python.
- Technical proficiency in relation to developing database design, data models, data mining and segmentation techniques.
- Mastering statistics and statistical packages such as Excel, SAS, and python.
- Strong analytical skills with attention to detail.
- Good verbal and written communication skills.
For more details and to apply for the vacancy, click here
